Files & knowledge

SupaNet has a Files area where you and your team can store documents. PDFs get special treatment: once uploaded, the assistant can read them and answer questions from their contents.

Uploading files

Drop files into the Files page (or attach them in chat). Each file is stored privately under your account. When you want to share one, SupaNet can generate a temporary share link that works for a week, so you can hand a file to someone without making it public forever.

Turning PDFs into knowledge

This is the part that makes SupaNet feel smart about your world.

When you upload a PDF, SupaNet quietly does the following in the background:

1. Pulls the text out of the PDF.
2. Breaks it into small chunks.
3. Builds a searchable index of those chunks.

After that, the assistant can search across your PDFs and pull in the relevant passages when you ask a question - and it tells you which document each answer came from, so you can trust and verify it.

You do not have to do anything to trigger this. Upload the PDF and, a short time later, it is searchable.

Shared by default, private when you want

By default, the knowledge from a PDF is shared with your workspace - any teammate's chat can find and use it. That is usually what you want: one person uploads the handbook, everyone can ask about it.

If a document is sensitive, the owner can flip it to "Only me" so only they can use its contents.

Two important details:

• This sharing is about the searchable text, not the raw file. The original PDF stays private to whoever uploaded it. Only the extracted passages are shared.
• Only the owner can change whether a document is shared or private.

Putting it together

The practical workflow looks like this: someone uploads the policies, the contracts, the spec sheets. From then on, anyone on the team can open the chat and ask "what does our refund policy say?" and get an answer grounded in the actual document, with a citation pointing back to it.